Having problems with knitting one of Sandra's patterns? then don't worry, Sandra is on hand to provide support. Please fill in the pattern support form below to provide as much information as you can to Sandra so she can help you. Please ensure that you have double checked the pattern and you are working the pattern as described before you submit the form.
As Sandra sells her patterns internationally she may not be around to answer your queries immediately (she may be asleep) but she will respond as soon as she can. Unfortunately she is not able to support your pattern by telephone unless you have filled in the pattern support form first (or text the information) and you have agreed between you a good time to ring.
One of Sandra's strengths is that she is willing and able to provide support for any pattern that have you have purchased from her. She does need time however to research the best solution for you given the information she receives. She may use the information you provide to enhance the pattern for other customers so please don't think your problem is too trivial. If you are having the issue then others will be too.